DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
PROCESSING TIME
All items requires 3-5 business days to handcraft.
SHIPPING TIME
*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.
| Method | Shipping Time |
Price | Free Shipping |
Standard shipping to US |
5-12 Business Days |
$12.99 |
Over $95 |
Standard shipping to DE, UK, AU, CA, FR |
5-12 Business Days | $9.99 |
Over $95 |
Standard shipping to other countries |
6–18 Business days |
$9.99 |
Over $95 |
*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.
SHIPPING INFORMATION
Please note that the shipping address will be taken from your PayPal record (PayPal payment details). If your shipping address is different from your billing address, please indicate it when placing your order.
The address can be changed before we ship your order. However, once the order has been shipped, we cannot change the shipping method or the address.
ORDER CONFIRMATION
After completing your purchase, you will receive an “Order Confirmation” email (please check your spam folder if you cannot find it). Make sure all information is correct. If you have any questions, please contact us at any time: fulloveservice@gmail.com
ORDER TRACKING
We will notify you once your order is ready to be shipped, issue the tracking number, and provide a direct link to the carrier’s tracking website. This email will include your order ID to track your item during transit, as well as the shipping date. You can also check your order status here: Track Order
IMPORTANT
If a package is returned as undeliverable due to an address issue, reshipping fees will be charged if you wish to receive a refund. Please note that personalized items are subject to a 30% restocking fee.
Contact Us: 7:00 PM – 4:30 PM (EST), Monday to Friday
Room 605, No.10 Jinzhou North Road, Cangshan District, Fuzhou, Fujian, China
Tel: +86 15259155714
Email: fulloveservice@gmail.com
