Cancellation Policy
Welcome to the fullove website! To ensure a worry-free shopping experience, we have established the following cancellation policy to meet your shopping needs:
① Free cancellation within 24 hours:
If you notice any issues or decide not to proceed with your purchase within 24 hours after placing your order, you may cancel it free of charge without any payment.
② Cancellation within 24–48 hours after payment confirmation:
If you decide to cancel your order within 24 to 48 hours after payment confirmation, you will be eligible for a partial refund. This includes the full shipping cost paid and 70% of the product purchase price.
③ Shipped orders cannot be canceled:
Once your order has been shipped, we are unable to accept cancellation requests. Please carefully confirm your purchase decision before placing the order to avoid any unnecessary inconvenience.
Our goal is to provide you with high-quality products and services while building a relationship based on trust and respect. If you have any questions or need more information about our cancellation policy, please feel free to contact our customer service team. Thank you for choosing fullove. We look forward to providing you with a pleasant shopping experience!
Contact Us:
Business Hours: 7:00 PM – 4:30 PM (EST), Monday to Friday
Room 605, No.10 Jinzhou North Road, Cangshan District, Fuzhou, Fujian, China
Tel: +86 15259155714
If you have any questions, please feel free to contact us at any time:
fulloveservice@gmail.com
